Racking Up the Stars: 4 Tips for Getting More Good Reviews from Customers

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If you run a business then you may rely on good reviews to make sales. This may not be the best strategy, but, it is effective.

Of course, you must have a strategic marketing plan in place to draw customers’ attention. But, with at least a few reviews online, you’re more likely to attract some individuals that may not even know you exist.

So, how do you do it?

Ask any marketing guru and they’ll tell you that customer service should be a number one priority. And, they’re right. Ultimately, your reviews boil down to the customer experience.

Let’s take a look at a few other ideas that should get your business more attention.

How to Get Good Reviews Every Time

The following tips are just a starting point to work from. Get into this rhythm and you’ll have people lining up at the door before the day begins.

1. Make Review Options Available

Most businesses ask ‘how to get Google reviews’. But, what they should be asking is simply ‘how to get reviews’.

Believe it or not, the world is a bit bigger than Google and some people don’t even use Google.

Make sure you have options available to leave a review for your business on multiple platforms.

2. Create Incentives

Provide your repeat customers with a good reason to leave a review. Credits to spend in your store will almost always bring them back. Potential customers may also see these incentives as a reason to stop by and leave another review!

3. Ask For Reviews

If you’re wondering how to ask for a review, the answer is simple. Just ask. Tell your customers that you’re trying to grow your business and looking for feedback to improve.

Also, create email campaigns, especially if you’re an online business, so that people will remember you even if they’re not interested in leaving a review.

4. Respond to Reviews

If you’re wondering how to get more Google reviews, the answer is a bit more complicated. You must respond to reviews. All of them – even the bad ones.

When you respond to reviews, it shows customers and potential customers that you’re paying attention to what they’re saying and they will be more likely to share their experience later.

Get More Reviews

The key to getting good reviews is to run a good business, of course. But the key to getting more reviews lies within these tips.

Don’t forget your customers after they leave the store. But, above all, don’t forget to tell them while they’re in front of you how important reviews are for your business. If you provide great customer service, they will be much more likely to take time out of their day to provide valuable feedback.

Likewise, bad customer service will almost guarantee negative reviews. People are more likely to take time out of their day to complain about bad service than they are to remember the one good thing you did for them.

If you have any questions about getting reviews and how to market for such actions, feel free to contact us! It’s what we do.

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